Shipping policy

Shipping Policy

Last updated: January 14th, 2026

Thank you for shopping with Built By Prayer. Please review our Shipping Policy carefully before placing an order.

Order Processing Time

All products are print-on-demand and made specifically for each order.

  • Processing time: 2–5 business days

  • This includes printing, quality checks, and packaging

  • Processing time does not include shipping time

Orders are processed Monday–Friday, excluding holidays.

Shipping Time & Delivery Estimates

Once your order has shipped, estimated delivery times are:

  • United States: 5–10 business days

  • International: 10–20 business days (varies by destination)

Shipping times are estimates only and not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance

  • Weather conditions

  • High-volume seasons

  • Incorrect or incomplete addresses provided by the customer

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Destination

  • Product type

  • Order size

All shipping fees are non-refundable.

Incorrect Address Policy

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned due to:

  • Incorrect address

  • Insufficient address details

  • Failed delivery attempts

We are not responsible for reshipping or replacing the item.

Lost or Stolen Packages

Once an order is marked as delivered by the carrier, we are not responsible for:

  • Lost packages

  • Stolen packages

  • Packages delivered to incorrect locations due to address errors

We recommend contacting the shipping carrier directly for assistance.

Damaged or Defective Items

If your item arrives damaged, defective, or misprinted, please contact us within 7 days of delivery with:

  • Your order number

  • Clear photos of the issue

Approved claims will receive a replacement at no additional cost.
Refunds will not be issued.

Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, taxes, or fees imposed by the destination country.

These charges are:

  • The responsibility of the customer

  • Not included in the item price or shipping cost

We are not responsible for delays caused by customs processing.

Order Tracking

Tracking information will be provided via email once your order ships. Please allow up to 48 hours for tracking updates to appear.

Contact Information

For questions regarding shipping, please contact us at:

Email: fishibwami@gmail.com
Business Name: Built By Prayer