Refund policy

Return & Refund Policy

Last updated: January 14, 2026

Thank you for shopping with us. Please read this policy carefully before placing an order.

All Sales Are Final

All products sold on our store are print-on-demand, meaning each item is custom-made specifically for your order. Because of this, we do not accept returns, exchanges, or refunds once an order has been placed.

By completing your purchase, you acknowledge and agree to this policy.

No Returns or Exchanges

We do not accept returns or exchanges for:

  • Incorrect size selection

  • Change of mind

  • Color variations (screen vs. print differences)

  • Buyer’s remorse

  • Incorrect shipping address provided by the customer

Please review all product details, sizing charts, and order information carefully before completing checkout.

Damaged or Defective Items (Exception)

In the rare event that your item arrives damaged, defective, or misprinted, we will offer a replacement at no additional cost.

To qualify for a replacement:

  • You must contact us within 7 days of delivery

  • Provide clear photos showing the issue

  • Include your order number in your message

We do not issue refunds for damaged or defective items—replacement only.

Order Cancellations

Because production begins shortly after purchase:

  • Orders cannot be canceled, modified, or refunded once placed

Please double-check your order details before confirming checkout.

Contact Us

If you have any questions about this policy or believe your item qualifies for a replacement due to damage or defect, please contact us at:

Email: fishibwami@gmail.com
Business Name: Built By Prayer